Home » Joined-up care

You have told us you don’t want to have to repeat yourself every time you see a different doctor, nurse or visit hospital.

That’s why we’re working together  to make sure that the people who deliver your care have access to your existing health information – including your GP record, hospital records or social care records.

This will help to ensure you receive the right care at the right time – and in an emergency it could help to save your life. For example doctors will know if you have allergies that mean you should not receive certain medicines.

It will also mean you should not have to undergo duplicate tests if, for example, you are transferred from one Manchester hospital to another.

Everyone registered with a Manchester GP practice will automatically have a joined up care record created for them.


What information about me can be viewed?

Care professionals treating you will only be able to view the parts of your record listed below, it will provide them with important information including:

  • Your name, address and NHS number to help identify you correctly
  • Medicines you are taking
  • Allergies
  • Test Results
  • Any bad reactions to medicines in the past
  • Social Care Summary – support from social services, if applicable
  • Hospital Record Summary – details of operations, if applicable
  • Mental Health Summary – details of any mental health support or treatment, if applicable
Who will be able to view my information ?

Your health and care information is used by a wide variety of professionals involved in your direct care including GPs, hospital staff, district nurses, occupational therapists, out of hours providers and social care staff.  Health and care staff use information within your records to find out vital details about you and your medical and care history that will help them give you the best care and advice possible.

To protect your privacy and confidentiality, only health and care staff who are involved in your care are allowed access to your information.  Our system keeps a full record (called an audit trail) of everyone that has accessed or looked at your information in the system.

Will sensitive information be included?

Information which is not relevant to your care will not be viewed.  For example, HIV status, terminations, sexually transmitted infections, IVF treatment and free text from your GP record.

If you are worried about information you don’t want shared, please speak to your GP.

Is my data used for anything else?

Your anonymous information helps us to plan which services to run. This information is really important in helping us to understand what new services might be needed to help care for you. In addition, the data is used for a variety of research programmes. This is called ‘Secondary Use’.

Your data is never processed for the benefit of commercial companies like drug manufacturers.

Importantly, because your information is anonymous, the people who have access to this data to carry out research and planning cannot find out your name, address or date of birth from the information they are looking at and therefore cannot identify you.

Can I object?

You have the right to choose not to share your information for Secondary Use purposes, such as processing your data for planning health care services, or for research programmes to improve care.

This is called ‘opting out’ and you can do this at any time by speaking to your GP Practice.

You can change your mind at any time and ‘opt-in’ to sharing your information for planning and research purposes.


From Friday 1 July 2022, Manchester Health and Care Commissioning - the partnership organisation that delivered the Healthier Manchester Locality Plan became Greater Manchester Integrated Care. Because of this, the decision was made to no longer update this website or the plan itself. For more information on NHS Greater Manchester visit www.gmintegratedcare.org.uk

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